Shipping policy
Shipping Policy
Processing Time Orders are processed within 3 business days.
Shipping Options & Delivery Times
- Standard UK delivery: 5-12 business days
- Express UK delivery: 2-5 business days
- International shipping: 7-21 business days
*Delivery times are estimates and may vary depending on location, customs processing, and carrier delay
Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number.
Lost or Delayed Orders If your order hasn't arrived within 15 business days of your expected delivery date (or 7 business days for Express, and 30 business days for International) please contact us at support@oakandmarmalade.co.uk and we'll look into it.
International Orders International customers are responsible for any customs duties or import taxes that may apply in their country.
Contact Us For any shipping queries, reach us at oakandmarmalade.co.uk.